Bet365 has announced that the company is altering the way in which their Deposit Limits are calculated on the site.
This is a significant change for customers who like to use set deposit limits to ensure they gamble responsibly and safely with the bookmaker.
In this post, we’ll explain how the deposit limits rules used to work at bet365, and how they have been updated.
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Up until the 2nd April 2025, how deposit limits for individual customers were calculated at bet365 by adding up the total amounts of deposits you have made on the site within a stated time period of either:-
The time period is dependent upon which of them you had used to set your current deposit limits under.
While this worked for many customers, there were those that gambled responsibly using deposit limits as intended, for whom it proved a problem.
For example, if they deposited, bet and then won some money and withdrew it from their account, but then at a later point wanted to redeposit in the same time period, they would not be allowed to if they had already met the deposit limit amount set.
To combat this issue, from 2 April 2025, bet365 customers’ deposit limits will be calculated using a new methodology.
From the 2nd April 2025, your deposit limits will now be calculated based upon what you have deposited in a selected time frame and also what you have withdrawn from your account within the same time period.
Bet365 sent an email to customers which explained how the new deposit limit rules will work at bet365 which utilised the following example:
If you have a 24 hour Deposit Limit of £10, you make a £10 deposit and place a £10 bet, which wins at odds of 4.1, you will have a balance of £50. Should you choose to withdraw £50, you would then have the ability to deposit up to £50 [in addition to the £10 already deposited] within that 24-hour period.
It is perhaps easier to remember that your deposit limit will depend on how much you withdraw from your account within the given time-frame, as well as how much you have already deposited.
For example, if we use the same example as in the bet365 communication, but this time the player wins £50 and does not make a withdrawal, then their deposit limit would remain at £10, and since they have already deposited £10 within the 24-hour time frame, they would not be able to deposit again until the 24-hour time limit has passed.
Similarly, if the customer decided to withdraw £25 of the £50 that they won in the example above, then their deposit limit for the current 24-hours would become £25 + £10 = £35. But since they have already deposited £10, the remaining limit would be set at £25. And once the 24-hour time limit has passed, then the deposit limit would revert back to £10.
Yes. Bet365 has stated that with the new Deposit Limit rules in place, this will enable customers to have a much better idea of ‘what is going in and out of your bet365 account to help you manage the amount of money you spend with bet365 more accurately’.
While this is a moot point for customers who may have 24-hour limits set and only wager smaller amounts, for customers who regularly deposit over 7-days or 30-days, and who can often lose track of how much has been deposited and when, compared to how much they have won and withdrawn from their account, this can be a real tangible benefit to them.
There should not be any implications as the new rules only allow customers to access funds that they have previously won from bet365. They are only able to deposit back the funds that they have won from the site in the time period since they made their qualifying deposit.
For example, if a customer has a deposit limit of £100 over a seven-day period and on the first day of the new period, deposits £50 and then places a number of bets, one of which wins him £200, which he then withdraws. This would mean that for the current seven-day deposit period, his deposit limit would be the remaining £50 left on his usual deposit limit, plus the £200 he has withdrawn to make a total of £250.
However, as you can see, the customer only ever deposits a maximum of £100 of their own cash using this method. The extra deposit money is only activated if they make a comparable withdrawal from their bet365 account.
That makes sense if you think about it. Let’s say a customer has a 30-day deposit limit of £100 and deposits £100 into their account on Day One of that period, but then immediately withdraws it back out of their account, thinking they have made a mistake in their personal accounting at home or similar.
Now, under previous rules, that customer could not deposit back into their account for a further 30 days, even if they wanted to – as they have reached their £100 deposit limit. Even if they subsequently discover that they hadn’t made a mistake and could have left the deposit in their bet365 account.
Under the new rules, they can now deposit that £100 back into their account as they had made the £100 withdrawal in the same period of time for their current deposit limit.
So, while there are no real issues in terms of responsible gaming, it does offer customers more flexibility about when and how much they can deposit and withdraw from their accounts. This limit is based on both deposits and withdrawals rather than solely on deposit amounts.
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