
Self-exclusion from gambling sites is an important mechanism you can employ if you have, or think you might develop, a gambling problem. It's removing temptation from something that has become a negative force in your life.
It's also a big step and some elements might be confusing to you. We're here to let you know exactly what self-exclusion from gambling really means.
Time outs are a temporary break from online gambling. They can be anything from 24 hours to 30 days. On some sites, you also can set a custom time-out. They are not designed for people who have gambling addictions and are not a solution to treat problem gambling.
However, self-exclusion is long-term and, in some cases, permanent. If you engage in problem gambling or you're worried you have or are forming an addiction, you should self-exclude from your online gambling accounts.
You can self-exclude from gambling websites for anything from six months up until five years. You can also decide to self-exclude forever. And that is really the only option if you have a gambling addiction. You need to make it your business to try to never gamble again and keep yourself away from that risk.
To activate self-exclusion from gambling on your account, go to your settings. You should be able to find a self-exclusion option there. If you don't see it, contact customer services and they can assist you.
It's important that any reputable online gambling site makes it easy to self-exclude. After all, they are trafficking in a dangerous product. It's up to them to keep people safe from gambling, if that's what they need.
This is a complicated question. Of course, with self-exclusion from gambling online, it's still possible to gamble in an offline environment.
On some sites, when you self-exclude there, you are automatically self-excluded from that company's sister sites too. In other cases, it just applies to the site you have initiated the self-exclusion on.
Some sites allow you to self-exclude from some products but you can still access others.
However, we think that if you are worried you have a gambling problem, the best thing to do is to self-exclude from all forms of gambling and refrain from doing it online or offline.
One of the things you need to do this successfully is support. Groups like Gamblers Anonymous can help, as can professional therapy and your family and friends.
You can still log in to your account to withdraw your balance after you've self-excluded. No reputable site will keep your money from you.
No, it is not possible to re-open until your account until your self-exclusion has ended. You also can't open new accounts during this time period. That would defeat the purpose of a self-exclusion, after all.
An annoying thing about self-exclusion is that it doesn't always stop marketing emails or notifications from popping up. A lot of the time it does, but if you're unsure, simply unsubscribe from any emails you receive.
It's also worth unfollowing gambling accounts on social media and uninstalling all gambling related apps on your laptop or smartphone.
Here are a few more tips on how to do avoid gambling in your online life.
If you're worried you might have a gambling problem, you should certainly take steps to self-exclude from all your online gambling accounts. However, that's not all you need to do. You should also get the help you need from trustworthy, independent organisations. The Be Gamble Aware can help you if you're based in the United Kingdom. There are online resources and contact details, as well as a phone number (0808 8020 133), where you can talk to someone directly. Check here for a list of international problem gambling help organisations to find help outside of the UK.
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